With many providers, automation and standardization take the front seat to good old fashioned service and support. This is where Lyceum is different. Even with technology as the engine of what we do, we realize it still takes people to steer the wheels. That’s why, when clients come to us in search of real solutions to improve their payroll, HR, and business processes they hear, “we can help you” instead of, “we don’t do that.”
At Lyceum, support is delivered in three primary ways:
At Lyceum, we are proud to be the IT experts behind your payroll and HR departments. From onboarding to termination, we can help you create a systems-based approach that takes your specific requirements, your need for automation, your concept of service, and your internal communication tools -- and integrate them all into a single cost control solution.
Single Point of Contact:
When you work with Lyceum you are assigned an account manager who will get to know you and your business, coordinate all of your needs, and be here to make sure your questions are answered. This is your single point of contact at Lyceum. And believe it or not, our account managers actually know each client by name.
Access to Expertise:
Have you ever had to call a provider and demand to speak to someone who actually knows what they’re talking about? How did that work out for you? At Lyceum, we have in-house experts in all areas of service – payroll and tax processing, employee benefits, retirement, insurance, HR consulting – and guess what? You can talk to them any time.
We think you’ll be surprised by all we can (and will) do!