You’ve Installed the HR Software, and Your Staff Still Overburdened
The promises of HR software and web-based HR systems are hard to beat. Promises of ‘effortless’ HR management, time and money savings, flexibility, power, security, automation… you might start to believe your HR department will run itself! Yet, if you’re like many companies that have installed or signed onto HR software you might find yourself 3 months, 6 months, a year, two years down the road wondering why your staff is STILL over-tasked, why your costs are STILL high, why your time is STILL being filled with manual HR administrative tasks.
What happened?
3 Reasons Your HR Software Has Failed You
We would argue that there are three main reasons your HR software has failed to deliver on its promises.
1. It failed to address the true source of your burdens.
Through long experience and research with businesses across a multitude of industries we’ve discovered that the true source of HR’s administrative burdens rests in the ‘gaps’ that are formed where systems overlap. And systems overlap where coordination across people, departments, or groups is required. Payroll, employee benefits, retirement and insurance administration are prime examples of processes that require such coordination. Yet most HR software has failed to address these middle-of-the-HR-funnel processes, leaving people in the organization to do extra work by patching in manual processes, adding lines of communication, or redefining policies and procedures to create workarounds. The true source of the burden still remains!
2. It failed to adhere to your business processes.
Every organization is unique and as a result, has unique processes and procedures that drive its HR programs and practices. So let us ask you: have you ever tried to change an entrenched process in your company? Not so easy, is it? Your HR software should adapt to the way your organization works – not the other way around. The failure of your current HR software to remove the burdens of your staff is due in part to the fact that most software is designed around someone else’s definition of what your processes should be.
3. It failed to integrate, automate, and communicate.
Many HR solutions will tout their ability to automate your manual tasks. Others will focus on their level of integration with other systems you rely on. Still others will point to the embedded communication features. In your search for HR software you’re likely to find companies that are good at one or two of these jobs, but what you may not realize is that you need ALL of them to truly address the administrative burdens that are leaving your staff overcooked. To truly resolve your burdens you need a solution that automates your manual processes, integrates with your policies and procedures, and embeds communication to keep all parties informed. It’s a tall order but without all 3, the suffering will continue.
Does such a solution exist? You can probably guess our answer. Of course it does. We built it.
At Lyceum we developed a single-source administrative cost control solution that enables you to uncover, control, and reduce the countless hidden administrative costs and streamline the processes necessary for your organization to acquire, compensate, benefit, protect, retain, and retire or terminate its employees. Our complete solution makes hidden costs visible, integrates the administration of key services, and allows your staff to better manage critical programs.
Learn about it by downloading our free Administrative Cost Control Blueprint. Also view our HR Effectiveness Fact Sheet.
